We found a certain scenario when creating a Billing for a Flat Fee Service, sometimes after being saved, the Flat Fee Service being associated to the Billing was getting removed. That scenario and issue is now fixed.
We found a certain scenario when creating a Billing for a Flat Fee Service, sometimes after being saved, the Flat Fee Service being associated to the Billing was getting removed. That scenario and issue is now fixed.
We found a scenario where the options to select the desired Rate Type are not being refreshed to show all the appropriate options when the user on the Billing gets switched a couple times. That has been fixed.
There are several different ways in Curo365 that triggered a rounding calculation to be made. One scenario that was not calculating correctly was when a Billing was created from the Timer window. This has been fixed, and we've further made the backend more robust to always round consistently no matter how it is being triggered.
After transitioning to Microsoft's new Unified Experience, we've noticed a few of our error messages were not being displayed as they used to. We've fixed these where it is known and will continue to look for any others. We want to make sure Curo365 is never leaving you wondering what's going on after you tried something and it feels like nothing happened.
If you tried to create an appointment from a Matter page, in some certain scenarios you would run into an issue. That issue is gone now, so schedule away.
When switching things around with Billings, what Matter they are for, if a Flat Fee Service is involved, and other considerations, sometimes we found the Client Field would not be updated correctly in a couple of the various scenarios as expected. We made sure it updating fully now.
There was a bug with the Chat that was causing a "growing shadow" and even multiple windows at times displaying that really made things difficult. This issue has been resolved and cleaned up surrounding this.
It could eventually grow into something like this if you clicked around a lot:
We're pleased to share we've made some nice performance improvements in bulk processing scenarios, like generating bills, that will simply help keep things running more smoothly.
In some scenarios clearing a timer was either not an option or was being inconsistent. Those have been taken care of now so you can easily clear any timer now.
The second thing we did was automatically pre-fill the matter information when you create a billing from a timer, when the timer has been added to your Matter form.
The value of these small improvements will surely add up over time, plus it just makes using Curo365 feel so much better.
Our new support and chat feature is now available within Curo365 where you can easily get the help you need without ever leaving Curo365. It's found only on the bottom right of specific entity form pages within Curo365. It looks like this:
We know your experience with support will be much better with this, and specifically, we want to encourage you to use this interface rather than email for support. It will be much better. Thank you!
When you click it, it opens up and you can search our entire knowledge base of articles to quickly find answers. And if you still can't find what you need, you can start a new conversation with our support team to ask your specific question and get the exact assistance you need. When it is opened it will look like this if not already in a specific conversation:
